How Much Is the Deposit for Renting an eBike?

Playa eBikes® Deposit Amounts

Rental deposits for Playa eBikes® are calculated based on the difference between the retail price and the discounted purchase price of the model at the time of rental. This ensures that if you later decide to keep your eBike, the deposit already covers the remainder of the full purchase value.

How the Deposit Works

Here’s a simplified example:

• If the Playa Elite has a retail price of $1,199 and your purchase price is $825 (due to a promotion), your rental deposit is $374.
• If you used a discount code and paid $625, your deposit increases to $574.

This system gives you the option to keep the eBike after the event by simply not returning it—your deposit would then be applied toward the full purchase price.

Deposit Forfeiture in Other Scenarios

Your deposit may also be partially or fully forfeited if:

• The eBike is returned with missing accessories (keys, charger, or battery)
• The bike is returned damaged or not operational
• Excessive cleaning is required
• The eBike is not returned at all

All deposits are reviewed individually upon return. For more details, please visit:

• Under What Conditions Will My Deposit Be Forfeited?
• Under What Conditions Will My Deposit Be Refunded?

Need Help Understanding Your Deposit?

If you’d like a breakdown of how your deposit was calculated or want to discuss your return options, submit a Customer Concerns Form and our team will review your case.