Agreement Overview
This Purchase Agreement (“Agreement”) is entered into on [Date], by and between Playa eBikes® (“Seller”) and [Customer Name] (“Buyer”). This Agreement outlines the terms and conditions under which the Buyer agrees to purchase, and the Seller agrees to sell, the eBike(s) described below.
Buyer Information
Name: [Customer Name]
Address: [Customer Address]
Phone Number: [Customer Phone Number]
Email: [Customer Email Address]
eBike Information
Model: [eBike Model]
Color: [eBike Color]
Serial Number: [eBike Serial Number]
Purchase Price: $[Purchase Price]
Terms and Conditions
Payment Terms
- The total purchase price of $[Purchase Price] is due in full at the time of purchase.
- Accepted payment methods include credit card, debit card, or other methods pre-approved by the Seller.
Condition of Sale
- All eBikes are sold “as-is”. Buyer affirms that they have inspected or waived inspection and accepts the condition of the product at sale.
- There are no warranties expressed or implied, except for any manufacturer warranty that may still apply.
Assembly
- eBikes are sold unassembled and boxed by default.
- If Buyer requests assembly, a service fee of $[Assembly Fee] applies. Assembled units are not eligible for return under any condition.
Pick-Up Coordination
- Buyer is responsible for scheduling a pick-up appointment. Instructions will be emailed around August 10.
- Failure to pick up within 10 business days of availability may result in storage fees or order cancellation without refund.
Use and Performance
- Buyer understands that the eBike is optimized for paved roads. Performance may be reduced by over 50% in rough or off-road conditions.
- The eBike is designed for single-person use only. Overloading may result in damage or unsafe conditions.
Warranty and Returns
- Manufacturer warranty (if applicable) only covers manufacturing defects under standard use.
- Warranty is void if the bike is used in extreme environments such as Burning Man, deserts, flooded areas, or on unpaved roads for prolonged periods.
- Returns are only accepted for unopened boxes in original condition, stored indoors. If approved, returns may incur a 15% restocking fee.
- No returns will be accepted after the eBike has been assembled, ridden, altered, or exposed to harsh elements.
Accessories
- Accessories are sold separately and are final sale. Buyer is responsible for compatibility and installation unless otherwise stated.
Group Purchase Discounts
- Discounts may be available for group or bulk orders. Contact Playa eBikes® for pricing and availability.
Contact Information
Customer Support:
Phone: [Your Customer Support Phone Number]
Email: [Your Customer Support Email Address]
Website: [Your Website URL]
Acceptance of Agreement
By signing below, the Buyer acknowledges they have read, understood, and agreed to the full terms and conditions of this Agreement. This includes all purchase limitations, warranty exclusions, and refund restrictions as outlined above.
Customer Signature: ____________________________ Date: ____________
Company Representative: ____________________________ Date: ____________